General Offshore FAQs
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What is offshore outsourcing?
Offshore outsourcing involves delegating business processes to a third-party team located in another country to achieve cost efficiencies, flexibility, and domain expertise.
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Why should I consider offshore services for my business?
Offshore solutions help you scale faster, reduce operational costs, and tap into specialized skill sets while maintaining high quality and data security.
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How do you ensure data security and confidentiality?
We follow strict data protection frameworks, including role-based access, encrypted transfers, NDAs, and secure infrastructure in compliance with global data privacy standards.
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How long does onboarding usually take?
Depending on the complexity, most transitions take 2–4 weeks from discovery to go-live.
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How do you communicate with clients in different time zones?
We adapt to your business hours with overlap windows, dedicated account managers, and collaborative tools for seamless updates.
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Do you use my existing systems and tools?
Yes — we integrate fully with your existing tech stack and processes to minimize disruption.
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Can Valorega scale up or down quickly?
Absolutely. Our flexible resourcing models let you adjust capacity based on seasonal spikes or growth plans.
Finance & Accounting FAQs
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What accounting standards do you follow?
Our teams are trained in GAAP, IFRS, and other regional standards based on client needs.
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Which finance platforms do you support?
Which finance platforms do you support?
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Do you handle the full P2P (Procure-to-Pay) cycle?
Yes, from purchase requisition through to payment reconciliation and reporting.
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Can you manage the month-end close?
Absolutely. We help with journal entries, reconciliations, adjustments, and financial reporting as part of the R2R (Record-to-Report) process.
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Is accounts payable included in your services?
Yes — we handle end-to-end AP processing, including vendor onboarding, invoice processing, approvals, and payments.
Talent / RPO FAQs
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What types of roles can you help recruit?
We recruit for finance, engineering, IT, admin, customer support, and specialized domain positions.
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Do you manage onboarding of new hires?
Yes, we coordinate documentation, compliance checks, and induction processes for new hires.
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Can you work with our internal ATS?
Absolutely — we adapt to your applicant tracking system and reporting formats.
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How do you ensure candidate quality?
We use rigorous screening, behavioral assessments, and structured interviews led by experienced recruiters.
Engineering & IT FAQs
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Which CAD platforms do you support?
We work on AutoCAD, SolidWorks, CATIA, Creo, Revit, and others.
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We work on AutoCAD, SolidWorks, CATIA, Creo, Revit, and others.
Yes — we manage documentation, revisions, and tracking for engineering change orders.
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Do you provide 24/7 IT helpdesk support?
We can provide round-the-clock Tier 1 and Tier 2 IT support based on your SLA needs.
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We can provide round-the-clock Tier 1 and Tier 2 IT support based on your SLA needs.
We align with ISO 27001, NIST, SOC2, HIPAA, and other security frameworks as required.
Process & Operational FAQs
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What is P2P?
P2P stands for Procure-to-Pay — the end-to-end process of purchasing goods/services and paying for them.
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What is O2C?
O2C stands for Order-to-Cash — the full cycle from receiving a customer order to collecting payment.
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What is R2R?
R2R means Record-to-Report — managing the financial close, reconciliations, and reporting activities.
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Can you handle seasonal spikes in volume?
Yes — our teams are built to ramp up quickly for peak periods.
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Do you offer customized SOPs?
Yes — we build client-specific SOPs and knowledge bases during onboarding.
Client Engagement FAQs
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What happens if we’re not satisfied?
We define clear SLAs and regular reviews so any issues can be addressed proactively.
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How are your teams trained?
Teams go through Valorega’s in-house domain and compliance training, with periodic certifications and quality audits.
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What if we need changes mid-project?
No problem — we have a change control framework to handle scope changes with proper approvals.
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Do you work under NDAs?
Always. Data protection and IP security are non-negotiable in every Valorega contract.
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What is the first step to get started?
Book a consultation with our experts, where we’ll assess your processes and build a transition plan together.