At Valorega, we help you transform your Order-to-Cash (O2C) operations into a streamlined, predictable, and customer-centric function. By leveraging skilled offshore teams, proven best practices, and automation technologies, our O2C solutions help you accelerate cash conversion cycles, improve revenue recognition, and enhance customer satisfaction — all while maintaining strict compliance and lowering operating costs.
Business Challenges We Solve
- High Days Sales Outstanding (DSO)
- Poor coordination between sales, fulfillment, and finance
- Disputes or deductions delaying payments
- Manual, error-prone invoicing
- Lack of real-time visibility into receivables
- Inconsistent credit and risk assessments
- Cash flow unpredictability
- Compliance risks in revenue reporting
Key Components of This Solution
1
Order Management
Capture, validate, and confirm customer orders seamlessly
2
Credit Management
Perform timely credit checks and risk assessments
3
Billing & Invoicing
Ensure accurate, timely, and compliant invoicing
4
Collections Management
Execute proactive follow-ups and dunning strategies
5
Cash Application
Apply incoming payments quickly and accurately to open invoices
6
Dispute & Deductions Management
Identify, investigate, and resolve disputes or short payments
7
O2C Reporting & Analytics
Generate insights on aging, DSO, cash flow, and customer payment trends
Our Proven Engagement Process
1
Discovery & Assessment
Analyze your current O2C maturity, gaps, and risks
2
Solution Design & Onboarding
Define workflows, SOPs, and credit/collections strategies
3
Implementation & Optimization
Deploy Valorega’s offshore O2C teams with transparent quality metrics
4
Reporting & Governance
Provide ongoing dashboards, reviews, and governance forums
Who We Serve
- Small and medium-sized businesses
- High-growth startups scaling revenue
- Private equity–backed portfolio companies
- Mid-market and enterprise finance teams
Why Choose Valorega
- Proven expertise across O2C functions
- Standardized, technology-enabled processes
- Global best practices for credit and collections
- Flexible offshore teams for cost efficiency
- Secure, auditable, and compliant frameworks
- Real-time tracking and reporting of receivables
- Significant working capital improvements
- Founder-led oversight for quality and customer partnership
FAQs
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Which systems can you work with for O2C?
We support SAP, Oracle, NetSuite, Salesforce, and other major ERP/CRM systems.
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Can you handle international credit and collections?
Yes — our offshore teams are trained for global collections and credit policy frameworks.
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How long is an O2C transition?
Typically 6–8 weeks, depending on complexity and order volumes.
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Do you provide customer contact support too?
Yes — we can integrate customer care for disputes, collections, and inquiries.
