What are the benefits of an offshore team?

You should think about having an offshore team as a core strategy for your firm, not just a one-time adventure. Like any of your local staff, a remote staff from Valorega also works under your management and fully reports to you. Some of the benefits are listed below:

1. saves you cost, time, and efforts

2. HR hassles, and several other compliance issues

3. enables you to focus on more value-added activities and your business growth.

For what work Valorega’s offshore resources can be hired?

When you hire a remote staff you will have to identify the requirements at your end. However, just like any local employee, remote staff can perform most of the tasks related to:

• Bookkeeping
• Monthly/Yearly accounting
• Tax preparation
• Financial Statements (review, audits, compilation tasks)
• Billing – Bill Payments, Billing Collection, Follow ups and other administrative tasks
• Other accounting-related tasks

In a nutshell, a remote staff performs most of the tasks that are done at your office.

How does my engagement with Valorega save over 70% on accounting staff costs?

Valorega’s offshore resources are available for about a third of the conventional salary paid to local staff. Besides, it does not require infrastructure development at your office due to remote working. There is no recruitment or training cost involved. There is no liability for compliances or other benefits. Also, it is not required to pay bonuses or overtime charges. Hence, overall, considering various direct or indirect benefits due to remote staffing, 70% saving on accounting staff costs is just a conservative number.

Do you have an in-house facility to train the staff?

Yes, to provide the best quality service to our clients it is important to have well-trained staff. We have a training facility with dedicated trainers. We continuously keep upgrading our training modules according to the latest industry trends.

Does your team have the required skills or experience in accounting?

Yes, any person that works for you will have prior work experience related to accounting and have a minimum bachelor’s degree in accounting.

What are the hiring options?

We have a very flexible hiring model and this works for all sizes of businesses. According to the requirement of clients that specifies for how long and how many hours per week a client needs a staff, there are many options to choose from, such as, PFull-Time, Part-Time, Monthly Subscription, etc.

What is your internal HR process – how do you identify a candidate and check their competency?

Our internal HR and hiring process is very rigorous so that we qualify as the best at the expectation of our clients.

• We carefully screen the resumes of the applicants and conduct background/reference checks upon the shortlisted candidates.
• This is followed by Technical and HR rounds of interviews.
• There are other aptitude tests too which include typing speed & accuracy, English speaking & writing skills, and technical test in relevant fields.

This is how we create our own candidate pool before we share the resumes with potential clients. Apart from that, we have a signed agreement with each candidate which assures long-term association with us as well as a pledge to keep office data confidential.

Can I interview and check a candidate’s qualification/competency/experience before I hire?

Yes. Soon after the agreement signup, we provide the client with resumes of such candidates who match the criteria specified by him. At the client’s preferred time we arrange for the video interviews (and online tests if required). This whole process is transparent and conducted in order to let our client choose the best person according to requirements.

Am I locked in with the agreement once I sign up?

No, we proceed with the interviews after signup, after which you interview and test the candidate to check for his/her experience and qualifications before finally hiring. This can take at most 30 days. After this time, in an unlikely case if you do not find any suitable candidates you can inform us and ask to cancel the agreement.

If I don’t like anyone after interviewing the candidates and I don’t want to move ahead, will I need to pay anything?

We have full confidence in our recruitment process and chances of it happening are negligible. However, if you don’t like anyone after taking interviews and tests. There is no cost to it. You will be billed only when the staff you hire starts working for you.

Is there a minimum commitment period?

Although there is a minimum contract of 6 months, there is no minimum commitment period for a particular staff. In a very unlikely event, if a client is not willing to continue work with selected staff, then we will replace him at a notice period of a maximum of 30 days. This does not involve any fees.

How long does it take to onboard and start working for me?

Generally, it takes anywhere between 7 – 30 days to get staff on board and start working for you, this time variance depends on the availability and the skillset required in a candidate as specified by a client.

What are the work timings? How do you manage the time difference?

Normal shift/work timing for full-time staff for the clients is based on client's timezone.

Are there any other costs involved or any obligation or a long-term commitment?

No, just pay as per the agreed-upon terms.

How do we pay you?

You can pay us as a regular bank transfer in our local bank account.

What is the billing cycle?

We follow a weekly billing cycle.

What are your hourly rates?

Our hourly rates start at GBP 6.5/hour depending upon a few factors like the requirement of skillset and experience level as well as the minimum commitment.

What if I do not like a particular person after having worked for a few days?

Although, the chances of it happening such a thing is very negligible because a person is selected only after personally interviewing and checking eligibility by a client himself. However, in a rare scenario, if you wish not to continue working with staff already working for you, we will replace him/her. This process may take a maximum of 30 days.

How remote staff will access source documents/ information/data?

Primarily, there are three methods that remote staff can use to access documents/information/data at the client’s end:

Remote access : We can set up a Windows Virtual Desktop (WVD) with necessary software and documents; allow remote access with a username and password where your remote staff can log in, work, and log out after he is done completing assigned work. In this method, the data does not leave your office network and you remain in full control of the data.

Cloud storage : You can upload the documents on the cloud storage where your remote team can access, work, and save the work done after completion. Some of the features of our cloud storage are:

• Data Level Security
• Disaster recovery
• Intrusion protection
• Two-factor authentication
• Encryption in transit and at rest
• Admin-level controls
• Transfer file ownership
• Share links that expire
• Role-based permissions

File Transfer : You can send the documents to your remote team through email or chat or online transfer applications. The remote resource will work upon that and send the file back for your review.

You can use any combination of these three methods to let your remote staff access a particular file (document/information/data) and give you back the completed work.

How do you protect my data?

Valorega is committed to protecting its employees, partners, clients and the company itself from damaging acts either malicious or unintentional. This includes the implementation of policies, standards, controls and procedures to ensure the Confidentiality, Integrity, and Availability of systems and data according to their risk level.

Valorega’s information security program and policies are developed on the principles that (1) security is everyone’s responsibility and (2) self-management is best encouraged by rewarding the right behaviours.

Valorega has developed an information security program and implemented controls to meet and exceed all compliance requirements, and other applicable industry best practices.

Apart from signing non-disclosure agreements (‘NDAs’), we use IT infra and tools that meet industry-specific compliance standards such as SOC 2 Type II and ISO 27001. We use a defence-in-depth approach to provide security at the physical, logical, and data levels. If needed, we also set up Windows Virtual Desktops (‘WVDs’) so that no user can download or transfer the data outside the client network/geography to meet data compliance requirements. We do not allow portable storage devices into the work area. The USB ports, CD/DVD drives, and Bluetooth are disabled for data transfers. No staff has access to personal emails, social media, or any such means that can facilitate transferring sensitive data. We use anti-virus and firewall. The emails, folder systems, and internal servers at the office are continuously monitored by the in-house IT department for inconsistency.

Can the remote staff work on the email ID provided by my firm?

Yes, you can provide your remote staff with an email ID on your firm’s domain. Generally, each staff is assigned his/her own email through Valorega’s own domain, yet there are a lot of clients who wish to have their staff use email IDs personalized according to their firm’s needs. We will allow it after risk assessment.

How does a remote staff generally communicate with me?

There are a number of convenient methods to communicate with your remote team.

• Telephone: Every employee has a dedicated telephone number to connect with.
• Email: You can send emails for instructions, and ask for daily reporting on email.
• Chat: You can use any popular chat software like Slack, Teams, Skype, etc.
• Audio/Video conference: Every employee’s laptop/computer comprises a camera, microphone, and necessary software for speaking over video; you can choose any application such as Zoom, Skype, Google Meet, etc. for audio/video calls.

Does Valorega’s resource speak English?

Yes, English is a very widely spoken language in India. It is the second most widely used language by a large number of Indian professionals. The English language never plays a barrier in communication as we only hire employees who are fluent in English.

How can I monitor the performance of the remote FTE working for me?

A remote resource fills timesheets on a daily basis to indicate his/her work progress, and the time taken to complete each task. Valorega has its online timesheet as a standard, which employees generally fill in, and send to their respective employers. However, if a firm has its own timesheet format, and wants its employees to make entries into that, we approve it. By reviewing these timesheets, you can transparently monitor the performance and output of your remote team.

Can I get someone who can entirely work as per my work timings?

Yes, we will provide you, somebody, with full overlap however that would cost extra because these people will work mid-night and we have to provide night allowances to them.

What is the quality of talent available in India?

Yes, we will provide you, somebody, with full overlap however that would cost extra because these people will work mid-night and we have to provide night allowances to them.

What is your leave policy and how are they been charged for it?

We provide 15 paid leaves and 10 holidays to our team which is less than the 28 days minimum leaves requirement.